Booking Policies:

 

The following payments are required to confirm reservations:

  • At time of 30% of the total price.
  • A minimum of 60 calendar days prior to departure date the remaining balance (70% of the total price)

All transactions must be in US dollars. Any expenses for transferring the funds must be covered by the client and included in payments made.

All payments indicated above must be received, credited and cleared in GalapagosAboard.com bank accounts by the specified due date or the reservation may be released and deposits forfeited. The price of a cruise is normally based on double occupancy (2 persons sharing a cabin). If a person does not want to share and wishes to secure a cabin for themselves, they can do so by paying an additional single supplement fee. GalapagosAboard.com reserves the right to refuse name changes on bookings; however, under some circumstances, specific hotels, cruises, and other services may have different booking policies. In such cases, your trip advisor will be in communication with you regarding these variations.

To issue final confirmation Galapagos islands.com also requires:

 

  • Passengers complete names
  • Passport numbers (& passport copy in case of children)
  • Nationality
  • Date of birth
  • Marital Status
  • Dietary or medical restrictions

Cancellation Policies:

All cancellations must be done in writing. If a cancellation is received more than 121 days prior to


tour departure date a penalty of 10% of the payment will be retained as cancellation fee. If a cancellation is received within 120 days and 61 days prior to tour departure date 30% of the payment will be forfeited. For a cancellation received less than 60 days prior to boat departure full tour cost will be retained. In case of charters, where we are able to resell the date as a charter at equal or greater than the canceled charter price we will refund (after the cruise date) full charter rate. The 10% of the payment will be retained as a service fee.

No refund will be provided for cancellation due to cancelled, delayed or missed flights. GalapagosAboard.com strongly recommends passengers obtain trip cancellation/ interruption insurance to better protect themselves; such insurance should also have coverage for medical evacuation.

Who we are

Our website address is: https://www.galapagosaboard.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: . After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

info@galapagosaboard.com