The following payments are required to confirm reservations:
- At time of 30% of the total price.
- A minimum of 60 calendar days prior to departure date the remaining balance (70% of the total price)
All transactions must be in US dollars. Any expenses for transferring the funds must be covered by the client and included in payments made.
All payments indicated above must be received, credited and cleared in GalapagosAboard.com bank accounts by the specified due date or the reservation may be released and deposits forfeited. The price of a cruise is normally based on double occupancy (2 persons sharing a cabin). If a person does not want to share and wishes to secure a cabin for themselves, they can do so by paying an additional single supplement fee. GalapagosAboard.com reserves the right to refuse name changes on bookings; however, under some circumstances, specific hotels, cruises, and other services may have different booking policies. In such cases, your trip advisor will be in communication with you regarding these variations.
To issue final confirmation Galapagos islands.com also requires:
- Passengers complete names
- Passport numbers (& passport copy in case of children)
- Date of birth
- Marital Status
- Dietary or medical restrictions
All cancellations must be done in writing. If a cancellation is received more than 121 days prior to
tour departure date a penalty of 10% of the payment will be retained as cancellation fee. If a cancellation is received within 120 days and 61 days prior to tour departure date 30% of the payment will be forfeited. For a cancellation received less than 60 days prior to boat departure full tour cost will be retained. In case of charters, where we are able to resell the date as a charter at equal or greater than the canceled charter price we will refund (after the cruise date) full charter rate. The 10% of the payment will be retained as a service fee.
No refund will be provided for cancellation due to cancelled, delayed or missed flights. GalapagosAboard.com strongly recommends passengers obtain trip cancellation/ interruption insurance to better protect themselves; such insurance should also have coverage for medical evacuation.
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